10jilli Privacy Policy
This Privacy Policy explains how 10jilli collects, uses, stores, and protects the personal information of players on our Philippines sports betting and entertainment platform. We are committed to handling your data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012. By registering an account or using any part of the 10jilli platform, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as we may update it from time to time to reflect changes in our practices or legal requirements. Your continued use of the platform after any update constitutes your acceptance of the revised policy.
Section 1
What Information We Collect
Personal and Account Information
When you register an account on 10jilli, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a username and password of your choosing. We also collect your residential address in the Philippines, which may be required for identity verification and regulatory compliance purposes. When you make a deposit or withdrawal, we collect financial information such as your GCash or Maya account details, bank account number, and transaction history — this data is used solely to process your payments and detect any suspicious or fraudulent activity. All registration data you provide must be accurate and up to date; providing false information is a violation of our Terms and Conditions and may result in account suspension.
In addition to information you provide directly, we automatically collect certain technical data when you access the 10jilli platform from your mobile browser or device. This includes your IP address, device type, operating system, browser type, and the pages or features you interact with during your session. We use this technical data to maintain platform security, diagnose technical issues, and improve the overall user experience for Filipino players. We may also collect information about your betting activity, including the sports markets you browse, the wagers you place, and your session duration — this helps us personalise your experience and identify any patterns that may indicate problem gambling. None of this automatically collected data is used to identify you personally beyond what is necessary for platform operation and regulatory compliance.
Section 2
How We Use Your Data
Purposes for Processing Your Information
10jilli uses the personal information we collect for a number of clearly defined purposes, all of which are necessary to operate a safe and compliant online entertainment platform for players in the Philippines. The primary purpose is to create and manage your account, process your deposits and withdrawals in Philippine pesos, and allow you to place bets on sports and other available markets. We also use your data to verify your identity and confirm that you meet the minimum age requirement of 21 years, as required under applicable Philippine regulations. Your contact details are used to send you important account notifications, security alerts, and updates about changes to our policies — we do not send unsolicited marketing messages without your consent. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about relevant offers, which you can opt out of at any time.
We process your data to detect and prevent fraud, money laundering, and other illegal activity on the platform, which is both a legal obligation and a core part of keeping the 10jilli community safe. Your betting history and account activity may be analysed to identify signs of problem gambling, allowing us to fulfil our responsible gaming obligations and reach out proactively if needed — full details are available on the Responsible Gaming page. We may use aggregated, anonymised data for internal analytics and platform improvement purposes; this data cannot be used to identify any individual user. In some cases, we are required by Philippine law or regulatory authorities to process and disclose certain data — in such cases, we will only share the minimum information necessary to comply with the legal requirement. We will never sell your personal data to third parties for their own marketing or commercial purposes.
Section 3
Data Sharing and Third Parties
Who We May Share Your Information With
10jilli does not sell, rent, or trade your personal information to any third party for commercial purposes. However, in order to operate the platform and deliver our services to Filipino players, we work with a limited number of trusted service providers who may process your data on our behalf. These include payment processors such as GCash and Maya, identity verification providers, and technology partners who help us maintain the security and performance of the platform. All third-party service providers are contractually required to handle your data in accordance with applicable Philippine data protection laws and to use it only for the specific purpose for which it was shared. We conduct due diligence on all partners to ensure they maintain appropriate security standards before we share any user data with them.
In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are under a legal obligation to do so. We will only disclose the minimum amount of information necessary to satisfy the legal requirement, and where possible, we will notify you of such a disclosure unless we are legally prohibited from doing so. If 10jilli undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of that process — in such cases, we will ensure that the receiving party is bound by privacy obligations at least as protective as those set out in this policy. For any questions about how your data is shared, please visit the FAQ page for further guidance.
Section 4
Your Rights Over Your Personal Data
Access, Correction, and Deletion
Under the Data Privacy Act of 2012 and other applicable Philippine laws, you have a number of rights in relation to the personal information that 10jilli holds about you. You have the right to request access to the personal data we hold about you, to receive a copy of that data in a commonly used format, and to be informed about how it is being used. If any of your personal information is inaccurate or out of date, you have the right to request that we correct it — you can update basic account details directly through your account settings, or contact our support team for assistance with more complex changes. You also have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations we may have.
You have the right to object to or restrict the processing of your personal data in certain situations, and to withdraw any consent you have previously given for specific processing activities — for example, you can opt out of marketing communications at any time without affecting your ability to use the platform. If you believe that 10jilli has processed your personal data in a manner that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your data rights, please contact our support team using the details provided on the FAQ page; we will respond to all verified requests within the timeframe required by applicable law. We take all data rights requests seriously and will work with you to resolve any concerns as quickly as possible.
Section 5
Security and Data Retention
How We Keep Your Information Safe
10jilli implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 10jilli platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled in accordance with applicable financial security standards. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff with access to user data are trained on data protection obligations. We regularly review and update our security practices to address emerging threats and ensure that our systems remain robust against unauthorised access. Despite these measures, no online platform can guarantee absolute security — if you suspect that your account has been compromised, you should change your password immediately and contact support through the FAQ page.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to anti-money laundering and gaming compliance. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. Transaction records and identity verification documents may be retained for a longer period where required by law, even after your account has been closed. If you request the deletion of your account, we will process your request promptly and confirm the deletion of your personal data, subject to any legal retention obligations that may apply. For more information about how long specific types of data are retained, please contact our support team via the FAQ page.
Quick Reference
Common Privacy Questions
Straightforward answers to what Filipino players most often ask about how 10jilli handles personal data.
Your Privacy Matters to Us
If you have any questions about this Privacy Policy or how 10jilli handles your personal data, our support team is ready to help. You can also visit the FAQ page for quick answers, or create a free account to start enjoying sports betting and casino-style entertainment in the Philippines.